On April 1, 2021, we are moving all of our QuotaGuard Support Documentation to 


https://quotaguard.github.io/qg-docs/


 Please Update Your Support Bookmarks


 Documentation for this article will be maintained at 


https://quotaguard.github.io/qg-docs/quickstart-ruby 


Please click on the above link to ensure you are reading 

the most recent and updated documentation.

We currently offer three products on Heroku.

QuotaGuard Shield is for secure Static IP use cases

It is available as an official add-on from the Heroku marketplace. 

Visit the QuotaGuard Shield add-on page to look at our available plans and add it to your apps. 

Detailed documentation is available on the QuotaGuard Shield Dev Center article.

QuotaGuard Static is for flexible Static IP use cases

It is available as an official add-on from the Heroku marketplace. 

Visit the QuotaGuard Static add-on page to look at our available plans and add it to your apps. 

Detailed documentation is available on the QuotaGuard Static Dev Center article.

Dynamic Proxy

QuotaGuard is for when a system needs a dynamic proxy.

It is available as an official add-on from the Heroku marketplace. 

Visit the QuotaGuard add-on page to look at our available plans and add it to your apps. 

Detailed documentation is available on the QuotaGuard Dev Center article.

Direct Support

We answer 95% of support emails within a few hours, so if you have any questions, send them directly to us. 

Heroku Support

We respond to queries raised through the Heroku support channels, but they will take longer to reach us. We strongly urge you to just contact us directly to speed up the resolution to your questions.

If you have questions, or if this solution doesn’t work or fit your use case, please reach out to us at Support so we can help figure it out with you.


Working with sensitive data, like HIPAA, Financial, or Personally Identifiable Information (PII)? 
    Then you will want to check out our QuotaGuard Shield solution, it's the same as QuotaGuard Static, but with stronger end to end security for your requests. We can also help migrate current Static customers to Shield for free, just reach out to us at Support to request assistance.